Request a dress

Buying

How it works

Six steps from choosing a dress to opening the parcel, with what happens and how long it takes at each one.

1. Send your request

Use the order request form. Add item codes from our catalogue or any Taobao link, the colour and size you want, your measurements and your country. The form turns everything into one message you paste into WhatsApp, so nothing gets lost in a long chat.

2. Get a quote within 24 hours

We read the brand's size chart against your measurements, check whether the piece is in stock or a pre-order, and confirm the current price. You receive a written quote listing the item price, our fee and the expected date the dress reaches our warehouse. If a size looks risky, we say so before you pay.

3. Pay the item invoice

We invoice by PayPal or Wise. Pre-orders follow the brand's own schedule: if the brand takes a deposit now and the balance later, so do we (see pre-orders).

4. We buy and the dress travels to our warehouse

Brands in stock usually send within 2–5 days. Pre-orders take as long as the brand states, often 30 to 60 days and sometimes longer for popular prints.

5. Inspection photos

When the dress arrives we open it, check colour, size label, stitching, lace and shirring, and send you photos. If something is wrong (wrong size, damage, a print fault) we deal with the brand before anything leaves China.

6. Shipping quote and delivery

Once everything you ordered has arrived, we pack it, weigh it and send you the carrier options with real prices and delivery times. You choose, pay the shipping invoice, and we send the tracking number. Items can wait in storage for free for 60 days while you collect more pieces.

Typical timing

Step In stock Pre-order
Quote within 24 h within 24 h
Brand ships to our warehouse 2–5 days as stated by the brand, often 30–60 days
Inspection photos 1–2 days after arrival 1–2 days after arrival
International shipping 7–20 days depending on line 7–20 days depending on line